Re: Inquiry Regarding Internet Connection for SMT N2 32"
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This post has been automatically translated.
We apologize for the inconvenience.
Did you enter the Wi-Fi
password to connect to the router? If you're connected to the
router but can't log in, there are two possible causes. First
, as you mentioned, if the SMT time is incorrect, communication with our server may be interrupted.
This issue has been resolved in the latest software version. If you’re connected to the internet but can’t communicate with the server, you’re likely using an older version of the software. In this
case, please manually set the time in your Android settings to establish communication with the server, and then update to the latest software version.
Alternatively, you can manually update the launcher using the link below.
https://www.gunpower.com/bbs/board.php?bo_table=notice≀_id=30
The second possibility is an issue with the internet connection on your router. However, this is extremely rare, and there’s little we can do to help in this situation. You’ll need to check your internet
connection or review your router’s settings. We hope the issue you’re experiencing
is resolved soon, and please feel free to contact us at any time—we’ll be happy to assist you.
> >
>
I performed a factory reset on a secondhand device and entered the password for the password-protected Wi-Fi network to connect, but
it says the internet is not connected, so I can’t even log in.
> >
Should I try adjusting the time in the device’s settings? >
>
password to connect to the router? If you're connected to the
router but can't log in, there are two possible causes. First
, as you mentioned, if the SMT time is incorrect, communication with our server may be interrupted.
This issue has been resolved in the latest software version. If you’re connected to the internet but can’t communicate with the server, you’re likely using an older version of the software. In this
case, please manually set the time in your Android settings to establish communication with the server, and then update to the latest software version.
Alternatively, you can manually update the launcher using the link below.
https://www.gunpower.com/bbs/board.php?bo_table=notice≀_id=30
The second possibility is an issue with the internet connection on your router. However, this is extremely rare, and there’s little we can do to help in this situation. You’ll need to check your internet
connection or review your router’s settings. We hope the issue you’re experiencing
is resolved soon, and please feel free to contact us at any time—we’ll be happy to assist you.
> >
>
I performed a factory reset on a secondhand device and entered the password for the password-protected Wi-Fi network to connect, but
it says the internet is not connected, so I can’t even log in.
> >
Should I try adjusting the time in the device’s settings? >
>
- PREVSMT N2 32" Internet Connection Inquiry 26.08.10
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