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We resolved the issue after you contacted us  

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I recently bought this item secondhand, but I was told the product is already registered....>
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The previous buyer said they only used it offline, and the original owner isn’t answering my calls.....>
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Is there any way to resolve this? T_T
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연락 후 해결해드렸습니다

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 > 이번에 중고로 구입하게되었는데 제품 등록이 이미 되어있다 하네요....
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> 이전 구매자는 오프라인으로만 사용했다고 하고 원래 주인은 연락도 안받네요.....
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> 혹시 방법이 없을까요 ㅠㅠ
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