Re: I'm using smt 24. All content is stuck in an infinite loading loop…
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This post has been automatically translated.
We apologize for the inconvenience.
If you still have the original product
box, please pack the item in it and send it via courier.
Shipping Address: Room 201, Building A, Jeonju Information & Culture Industry Promotion Agency, 33 Ajung-ro, Wansan-gu, Jeonju-si, Jeonbuk, Geonpower If
you do not have the original product box, please pack the item securely in another box to prevent damage before shipping. Alternatively
, we recommend purchasing a replacement box for service returns, packing the item inside, and then sending it.
You can purchase it via the link below.
https://gunpower.com/shop/item.php?it_id=1717425575 The product’s
warranty period is one year from the date of purchase.
If the warranty period has expired, a standard repair fee may apply, and you will be responsible for any shipping costs incurred for service. >
>
>
As the subject line states, after the launcher version update, all content gets stuck in an infinite loading loop and won’t run. The issue persists even after performing a factory reset and reinstalling the content, reverting to the previous version, or following the instructions in the announcement—connecting a USB drive, reinstalling the launcher, and updating it. I would like to send the product in for service. >
>
box, please pack the item in it and send it via courier.
Shipping Address: Room 201, Building A, Jeonju Information & Culture Industry Promotion Agency, 33 Ajung-ro, Wansan-gu, Jeonju-si, Jeonbuk, Geonpower If
you do not have the original product box, please pack the item securely in another box to prevent damage before shipping. Alternatively
, we recommend purchasing a replacement box for service returns, packing the item inside, and then sending it.
You can purchase it via the link below.
https://gunpower.com/shop/item.php?it_id=1717425575 The product’s
warranty period is one year from the date of purchase.
If the warranty period has expired, a standard repair fee may apply, and you will be responsible for any shipping costs incurred for service. >
>
>
As the subject line states, after the launcher version update, all content gets stuck in an infinite loading loop and won’t run. The issue persists even after performing a factory reset and reinstalling the content, reverting to the previous version, or following the instructions in the announcement—connecting a USB drive, reinstalling the launcher, and updating it. I would like to send the product in for service. >
>
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COMMENTS
kimgobo COMMENTS
kimgobo DATEAuto-translated This product arrived at GunPower last Friday. Please let me know the status.
최고관리자 COMMENTS IN COMMENTS
최고관리자 DATE
Auto-translated
We inspected the device after it arrived. It appears that an error occurred in the configuration file generated during the update
process, so we corrected the error and resolved the software issue. We plan to ship the device once the remaining inspections are completed today
. Thank
you.