Re: After Connecting the Ethernet Cable
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This post has been automatically translated.
We apologize for the inconvenience.
After checking
, it appears you haven’t been using the device while it was connected
to the internet. If the Ethernet cable you’re using is working properly and you’re not using a static IP address, there may be an issue with the device’s Ethernet port. We recommend sending the
product to our headquarters for inspection.
The exact cost will be determined after inspection, and if any charges apply, we will contact you before proceeding with repairs. When sending the product in for inspection
, you must use a courier service. If you need a shipping box, you can purchase one via the link below. In accordance with our headquarters’ policy, you are responsible for the shipping
costs.
SMT supports content installation only via download while connected to the internet. Unfortunately
, installation via USB is not supported. This
is to verify the purchaser’s ID and the serial number of the device being installed; general content that does not require an internet connection can be used even offline.
> >
>
It says there is no internet connection even when I connect the Ethernet cable.
> Is there a solution?
> >
1. If repairs are needed, how much will it cost? >
2. The USB drive is working properly—is it possible to download content via USB, similar to a firmware upgrade?
> >
, it appears you haven’t been using the device while it was connected
to the internet. If the Ethernet cable you’re using is working properly and you’re not using a static IP address, there may be an issue with the device’s Ethernet port. We recommend sending the
product to our headquarters for inspection.
The exact cost will be determined after inspection, and if any charges apply, we will contact you before proceeding with repairs. When sending the product in for inspection
, you must use a courier service. If you need a shipping box, you can purchase one via the link below. In accordance with our headquarters’ policy, you are responsible for the shipping
costs.
SMT supports content installation only via download while connected to the internet. Unfortunately
, installation via USB is not supported. This
is to verify the purchaser’s ID and the serial number of the device being installed; general content that does not require an internet connection can be used even offline.
> >
>
It says there is no internet connection even when I connect the Ethernet cable.
> Is there a solution?
> >
1. If repairs are needed, how much will it cost? >
2. The USB drive is working properly—is it possible to download content via USB, similar to a firmware upgrade?
> >
link
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