Re: Inquiry Regarding Inability to Download Free Content After Reset
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We apologize for the inconvenience.
We will forward this to
our engineers and resolve the issue as soon as possible. Please note that it may be difficult to resolve the issue immediately over
the weekend, so we appreciate your understanding. >
>
>
When attempting to run free content downloaded in addition to the free content installed by default after a factory reset, a pop-up appears stating [content cannot be run. (This content is not registered.)], preventing it from running, and >
even when I try to delete it via Content Management in Settings and reinstall it, a pop-up appears stating that installation is not possible. >
>
our engineers and resolve the issue as soon as possible. Please note that it may be difficult to resolve the issue immediately over
the weekend, so we appreciate your understanding. >
>
>
When attempting to run free content downloaded in addition to the free content installed by default after a factory reset, a pop-up appears stating [content cannot be run. (This content is not registered.)], preventing it from running, and >
even when I try to delete it via Content Management in Settings and reinstall it, a pop-up appears stating that installation is not possible. >
>
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