Re: I can't log in ㅠ
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I'm trying to install and update the content, but it keeps failing.
1
. The device won't register, and I'm getting error 102. >
Please try performing a manual USB update before attempting to register the product on the device.
2. Even when I keep trying to update from version 2.4, it says “Completed” after downloading and installing, but the update doesn’t actually take effect. >
This may be an issue caused by the product registration on the device not completing successfully. 3
. I’m trying to do a manual update, but even when I connect the USB, the files aren’t visible. -> Solution... You must format the USB drive as NTFS, not exFAT... T_T
> When copying the three files linked on the support page to the USB drive, they must be placed in the root directory of the USB storage device for the manual update to proceed correctly.
It seems like something’s gone wrong—can this be fixed? >
If the problem isn’t resolved using the method above, please call 1688-9373 and send us the product.
. The device won't register, and I'm getting error 102. >
Please try performing a manual USB update before attempting to register the product on the device.
2. Even when I keep trying to update from version 2.4, it says “Completed” after downloading and installing, but the update doesn’t actually take effect. >
This may be an issue caused by the product registration on the device not completing successfully. 3
. I’m trying to do a manual update, but even when I connect the USB, the files aren’t visible. -> Solution... You must format the USB drive as NTFS, not exFAT... T_T
> When copying the three files linked on the support page to the USB drive, they must be placed in the root directory of the USB storage device for the manual update to proceed correctly.
It seems like something’s gone wrong—can this be fixed? >
If the problem isn’t resolved using the method above, please call 1688-9373 and send us the product.
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