Re: No Internet Connection
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This post has been automatically translated.
We’re sorry the issue hasn’t been resolved.
Are you saying that both wired and
wireless internet aren’t working? If the
wired connection works but the wireless doesn’t, what brand of Wi-Fi network card are you using? Due to the
product’s specifications, only wireless network cards using the RTL8812AU chipset are compatible.
We sell compatible products on our website. If there are no issues with your
current internet setup, we recommend that you have the service performed—we apologize for the inconvenience.
Please contact us at 1688-9373, and we’ll provide detailed guidance. >
>
>
I contacted support and reinstalled it manually, but the issue persists—I just keep getting a message saying an internet connection is required. >
Both Wi-Fi and Ethernet show as connected on the screen, though...
> >
It’s been only a few days since I bought it, and it’s already giving me trouble...>
>
I’m feeling a bit down about it...>
>
For reference, it connected briefly via a wired connection at first, but the same issue started occurring after I rebooted it.>
>
wireless internet aren’t working? If the
wired connection works but the wireless doesn’t, what brand of Wi-Fi network card are you using? Due to the
product’s specifications, only wireless network cards using the RTL8812AU chipset are compatible.
We sell compatible products on our website. If there are no issues with your
current internet setup, we recommend that you have the service performed—we apologize for the inconvenience.
Please contact us at 1688-9373, and we’ll provide detailed guidance. >
>
>
I contacted support and reinstalled it manually, but the issue persists—I just keep getting a message saying an internet connection is required. >
Both Wi-Fi and Ethernet show as connected on the screen, though...
> >
It’s been only a few days since I bought it, and it’s already giving me trouble...>
>
I’m feeling a bit down about it...>
>
For reference, it connected briefly via a wired connection at first, but the same issue started occurring after I rebooted it.>
>
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