Re: It's been 2 hours since I purchased the content
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This post has been automatically translated.
We apologize for the inconvenience.
Upon
investigation, we found that the content was purchased as a non-member, which is why it is not downloading properly. This is a bug that occurred because you were logged out due to a delay in the login and purchase process, as we explained
over the phone.
If you cancel your existing purchase, log in again, and then complete the purchase, the download should work properly. We plan to fix this
bug shortly, but until then, please refresh the page before purchasing to ensure you are logged in. Once again
, we apologize for the inconvenience.
> >
>
Why isn't it updating
? > >
investigation, we found that the content was purchased as a non-member, which is why it is not downloading properly. This is a bug that occurred because you were logged out due to a delay in the login and purchase process, as we explained
over the phone.
If you cancel your existing purchase, log in again, and then complete the purchase, the download should work properly. We plan to fix this
bug shortly, but until then, please refresh the page before purchasing to ensure you are logged in. Once again
, we apologize for the inconvenience.
> >
>
Why isn't it updating
? > >
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