Re: Here are the details regarding the inquiry below.
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Was the update completed successfully?
Please check which version was ultimately
installed. The current
latest version is 2.7.0.4. If you downloaded and installed the update
file but are still experiencing the same issue, the product needs to be inspected.
Please send only the product unit via courier. If you need packaging for shipping
, shipping boxes are available for purchase via the link below. SMT
Product Warranty Information ·
In the event of a performance defect or malfunction in the product itself, it can be exchanged for a new product within 3 days of purchase.
· Warranty Period: 1 year from the date of manufacture or up to 50,000 shots, whichever comes first. •
Free Service: If a defect or malfunction in the product’s performance occurs within the warranty period, free service is available; however, the customer is responsible for shipping costs. (Free service is not available for damaged monitor LCDs.)
· Paid Service: If a problem arises from product use after the warranty period has expired, the following issues will not be covered by free service even within the warranty period and will be billed to the customer: -
Failure to follow the precautions specified in the product manual
- If the product is deformed, broken, or damaged
- If
deformation or malfunction occurs due to unauthorized modification or disassembly -
If malfunction occurs due to natural disasters
> >
>
This is the person who posted below.
> >
When I performed a manual update using the link you provided, a message appeared asking me to register the product. >
After that, when I click “Product Registration” in the settings menu, the following message appears and the process does not proceed.
> >
“Product registration failed. >
Please register or log in as a member on the homepage and register your product serial number. >
(www.gunpower.com) >
Code 102” >
>
Please look into this. >
>
installed. The current
latest version is 2.7.0.4. If you downloaded and installed the update
file but are still experiencing the same issue, the product needs to be inspected.
Please send only the product unit via courier. If you need packaging for shipping
, shipping boxes are available for purchase via the link below. SMT
Product Warranty Information ·
In the event of a performance defect or malfunction in the product itself, it can be exchanged for a new product within 3 days of purchase.
· Warranty Period: 1 year from the date of manufacture or up to 50,000 shots, whichever comes first. •
Free Service: If a defect or malfunction in the product’s performance occurs within the warranty period, free service is available; however, the customer is responsible for shipping costs. (Free service is not available for damaged monitor LCDs.)
· Paid Service: If a problem arises from product use after the warranty period has expired, the following issues will not be covered by free service even within the warranty period and will be billed to the customer: -
Failure to follow the precautions specified in the product manual
- If the product is deformed, broken, or damaged
- If
deformation or malfunction occurs due to unauthorized modification or disassembly -
If malfunction occurs due to natural disasters
> >
>
This is the person who posted below.
> >
When I performed a manual update using the link you provided, a message appeared asking me to register the product. >
After that, when I click “Product Registration” in the settings menu, the following message appears and the process does not proceed.
> >
“Product registration failed. >
Please register or log in as a member on the homepage and register your product serial number. >
(www.gunpower.com) >
Code 102” >
>
Please look into this. >
>
link
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