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We apologize for the inconvenience. The tripod and bracket you purchased
were originally designed to fit perfectly, but it appears you received a defective product. We will send you a new one today
. Please exchange
it for the new one.  

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I purchased a tripod and am trying to set it up, but the pole is too thick to fit into the bracket.
> It seems like the pole is supposed to slide into the bracket naturally and then be secured with the locking screw next to it... >
Do I have to tap it with a hammer to force it in? >
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불편을 드려 죄송합니다.
구매하신 삼각대와 브라켓은 원래 딱 맞도록 설계되었는데, 제조 불량 제품을 받으신거 같습니다.
오늘 바로 새 제품을 보내드리겠습니다.
맞교환 하시면 되겠습니다.

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 > 삼각대를 구입해서 설치를 하려고 하는데 브라켓에 봉이 굵어서 들어가지를 않습니다.
> 봉이 브라켓에 자연스레 들어간뒤 옆에있는 고정 나사로 조이는것 같은데...
> 망치로 두들겨서 강제로 집어넣어야 하는건지요?
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